Maple Island Quests

When you have a new character, it's best to do all the quests on Maple Island. You won't regret the hard work. You get experience, and some potions and equips. You also need to be a certain level to get out of the island, so doing quests (and training at the same time of course) will level you up.
It would be best to not ask people to help you or get you stuff, because they need to do the stuff too. But if they're your friend(s) and already finished most of the quests, then it's okay.

New pin reset

On the nexon website, just sign in. View "account info." There should be a link that says "PIN RESET." Click that, then check the email that you used to sign up for Nexon. Confirm the pin reset request, then log into Maple. There, you should be able to make a new pin.

This one also helped me, and I think it's much easier and quicker. :]